Usability Testing Log

Sunday, 4/16/2022

Usability Test 9

Time: 12:00pm - 12:30pm

Consultant: Ivona Gorgioski

Logger(s): Kevin Cornell

Developer(s): none

Participant 9

Log:

• Session 1:

• Connects ‘road segment’ to demand node
• Connects ‘rail node’ to demand node
• Accidentally disconnects nodes and is confused
• Unable to tell what a supply node was depicting

• Session 2:

• Finds the about screen and reads through it
• Goes to how to play and reads that
• Reading node descriptions
• Connecting nodes seems to be easier
• May be confused when a line is drawn over a distribution node

• Session 3:

• Achieves goal quickly
• Trying to reconfigure the chain to further minimize the budget

Interview Questions:

• What is your first impression of the website?

• The title screen does a good job of explaining that it is about supply chain logistics

• Did this impression change over the course of testing the site?

• No

• Is there anything you would change in regards to how the simulator functioned?

• Explaining what the purpose of CO2 emissions were and asking the user if it was their first time playing

• What was the best part of this experience?

• It was straightforward and easy to understand

• What was the more frustrating part of this experience?

• Disconnecting nodes

• Do you feel you learned something about supply chain while navigating this application?

• “Not really.  I think that the game would be more beneficial if there were challenges that tested your understanding.”

• Could you identify the four kinds of nodes?

• Supply as logs, demand as road and train tracks, demand is unknown